Non-financial information
Fiscal Year
Society (S)Unit2015201620172018
Gender Pay Ratio (S2 | UNGC-P6 | GRI 405-2)





Outcome of equal pay certification%4.8%3.7%2.9%2.4%
Employee Turnover (S3 | GRI 401-1)





Total annual turnover%10.8%13.8%11.8%13.9%
    Left voluntarily-7.7%5.4%7.7%8.3%
    Left due to dismissal-2.2%7.8%2.2%4.4%
    Retired-0.9%0.7%0.9%1.2%
Employee Turnover by gender





    Women%---71%
    Men%---29%
Employee Turnover by age





    Aged 20-29%---23.4%
    Aged 30-39----17.7%
    Aged 40-49----22.6%
    Aged 50-59----22.6%
    Aged 60-69----13.7%
Employee Turnover by region





    Greater Reykjavík Area



82.3%
    Outside Greater Reykjavík Area



17.7%
Gender Diversity (S4 | UNGC-P6 | GRI 102-8)





Total number of employees*no.882936930866
Women%66%65%65%64.9%
    Full-time----52%
    Part-time----12.9%
Men-34%35%35%35.1%
    Full-time----33.1%
    Part-time----2%
Equality (S4 | UNGC-P6 | GRI 401-3, GRI 405-1)





Board of Directors





    Women%55%50%50%44%
    Men%45%50%50%56%
Age of board directors





    Aged 20-29%---0%
    Aged 30-39----0%
    Aged 40-49----66.7%
    Aged 50-59----0%
    Aged 60-69----22.2%
    Aged 70-79----11.1%
All management





    Women%41%47%48%47%
    Men%59%53%52%53%
Managing directors





    Women%33%44%50%50%
    Men%67%56%50%50%
Heads of department





    Women%39%34%28%30%
    Men%61%66%72%70%
Regional and branch managers





    Women%39%50%43%38.5%
    Men%61%50%57%61.5%
Service managers





    Women%
93%73%82%
    Men%
7%27%18%
Supervisors and team leaders





    Women%50%44%67%60%
    Men%50%56%33%40%
Managers





    Women%---50%
    Men%---50%
Heads of corporate business/account managers





    Women%---33%
    Men%---67%
Other managers





    Women%---25%
    Men%---75%
Age of management





    Aged 20-29%---0%
    Aged 30-39----14.6%
    Aged 40-49----55.2%
    Aged 50-59----28.1%
    Aged 60-69----2.1%
Age of employees**





    Aged 20-29%---17%
    Aged 30-39----25%
    Aged 40-49----31%
    Aged 50-59----21%
    Aged 60-69----6%
Parental leave





    Number of women entitled to maternity leaveno.---26
    Number of women who took maternity leave----26
    Number of men entitled to paternity leave----25
    Number of men who took paternity leave----19
Employment type (S5 | UNGC-P6 | GRI 102-8, GRI 401-1)





Percentage of people employed on permanent basis%95%93%92%94.6%
    Women----61.2%
    Men----33.4%
Percentage of people employed on temporary basis%5%7%8%5.4%
    Women----3.7%
    Men----1.7%
Employees by residence





    Greater Reykjavík Area%---83.7%
    Employed on permanent basis----80.0%
    Employed on temporary basis----3.7%
    Outside Greater Reykjavík Area%---16.3%
    Employed on permanent basis----14.5%
    Employed on temporary basis----1.7%
Number of new employeesno.---73
     Percentage of new employees%---8.2%
Gender of new employees





    Women%---56%
    Men----44%
Age of new employees





    Aged 20-29%---38%
    Aged 30-39----26%
    Aged 40-49----30%
    Aged 50-59----4%
    Aged 60-69----1%
New employees by residence





    Greater Reykjavík Area%---87.7%
    Outside Greater Reykjavík Area----12.3%
Training for employees (GRI 404-1)





    Avg. hours of training in totalhours---6,8
    Avg. hours of training - women----7,6
    Avg. hours of training - men----5,5
    Avg. hours of training - management----11,9
    Avg. hours of training - employees----6,2
Non-Discrimination Policy (S6)
Policy to ensure equal opportunities and terms for all gendersyes/noYesYesYesYes
Health and safety of employees (S7 | GRI 416)
Accidents in workplace and to and from workno.5502
Health indicators%
95.8%96.3%96.3%
Human Rights Violations (S11 | UNGC-P1, P2 | GRI 412-1)
Total number of reported violationsno.0000
Board - Diversity (S12 | GRI 102-22)
Number of board membersno.7887
   Women-4443
   Men-3444
   Independent-6776









*Total number of employees and percentages for 2018 based on total number of employees on 31.12.2018. Figures for 2015-2017 are based on average number of employees during year.

** Information on age distribution for 2015-2017 is available in 2017 Annual Report. In 2018 GRI definitions are used.